25/02/2018 21:43:38 PM
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DELIVERY & RETURN
We ship to over 200 countries worldwide through fast and reliable delivery partners. You can choose your preferred shipping method on the Order Information page during the checkout process.
Total Delivery Time = Processing Time + Shipping Time
Processing Time: Before we ship your order, we have to prepare your products, perform strict quality-control tests and package items carefully.
● Expedited Shipping: 3-7 business days
● Standard Shipping: 6-8 business days
● Flat Rate Shipping: 10-30 business days
Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 30 days of receiving your order. Our Customer Service staff will arrange it for you after the confirmation.
Products (excluding Made-To-Order, disposable, lingerie items, and Clearance items) with no quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees incurred.
Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused and with original tags and packaging.
Hi Shahbaz. For the clothes sizes, the size information for each product is different, but we provide size chart and size conversion chart for each item. You may check them under the description of product. The specific measurements are accurate in the size chart. Please refer them to choose your suitable size. We have a detailed return policy for all of our customers. Please kindly refer to the details of our return warranty on: http://www.dresslily.com/m-article-id-80.htm We recommend all of our customers to carefully review the policy and the information.
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