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DELIVERY & RETURN
We ship to over 200 countries worldwide through fast and reliable delivery partners. You can choose your preferred shipping method on the Order Information page during the checkout process.
Total Delivery Time = Processing Time + Shipping Time
Processing Time: Before we ship your order, we have to prepare your products, perform strict quality-control tests and package items carefully.
● Expedited Shipping: 3-7 business days
● Standard Shipping: 6-8 business days
● Flat Rate Shipping: 10-30 business days
Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 30 days of receiving your order. Our Customer Service staff will arrange it for you after the confirmation.
Products (excluding Made-To-Order, disposable, lingerie items, and Clearance items) with no quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees incurred.
Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused and with original tags and packaging.
Hi Marin. We send package all over the world, it is home delivery. The delivery cost depends on the shipping method that is selected and weight, along with the shipping time and the destination country. Please add all the items to cart, and then choose the country you want the order to be shipped to. We are free shipping for flat rate shipping. The estimate shipping cost and total amount will be displayed for each shipping method.
Hi j. The faux leather is just the collar.
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