25/12/2017 10:00:00 AM
Nov,12 2017 09:49:39
Hi the packaging was damaged was supposed to be a gift but the package was all flattened the plastic was crumpled not very impressed sorry
DELIVERY & RETURN
We ship to over 200 countries worldwide through fast and reliable delivery partners. You can choose your preferred shipping method on the Order Information page during the checkout process.
Total Delivery Time = Processing Time + Shipping Time
Processing Time: Before we ship your order, we have to prepare your products, perform strict quality-control tests and package items carefully.
● Expedited Shipping: 3-7 business days
● Standard Shipping: 6-8 business days
● Flat Rate Shipping: 10-30 business days
Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 30 days of receiving your order. Our Customer Service staff will arrange it for you after the confirmation.
Products (excluding Made-To-Order, disposable, lingerie items, and Clearance items) with no quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees incurred.
Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused and with original tags and packaging.
The total delivery time=processing time+shipping time.
We have 3 shipping methods with different shipping time.
- Standard Shipping: Between 7-10 business days to be delivered.
- Expedited Shipping: Around 3-7 business days to arrive.
- Flat Rate Shipping: Between 10-25 business days to be received.
Thanks for you consultation.
Generally the package is well and truly safe for delivery. If the package you received is damaged. we have 30 days guaraantee for the return find more information about the return by this link:https://www.dresslily.com/m-article-id-80.htm
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