Nov,30 2017 01:14:38
I was not pleased with wig bought from dresslily, I informed the company to return it, but they told me to give it to charity and they refund me in full. Excellent customer service!
Apr,26 2017 07:43:51
best hair ever.
Dec,07 2016 06:42:52
THE WIG IS NICE ,BUT IT'S NOT WHAT IT IS DESCRIBED TO BE .
DELIVERY & RETURN
We ship to over 200 countries worldwide through fast and reliable delivery partners. You can choose your preferred shipping method on the Order Information page during the checkout process.
Total Delivery Time = Processing Time + Shipping Time
Processing Time: Before we ship your order, we have to prepare your products, perform strict quality-control tests and package items carefully.
● Expedited Shipping: 3-7 business days
● Standard Shipping: 6-8 business days
● Flat Rate Shipping: 10-30 business days
Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 30 days of receiving your order. Our Customer Service staff will arrange it for you after the confirmation.
Products (excluding Made-To-Order, disposable, lingerie items, and Clearance items) with no quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees incurred.
Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused and with original tags and packaging.
The part cannot be worn on either side. It is the same style with website picture.
The item color is black brown. It is the same color with website picture.
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