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We ship to over 200 countries worldwide through fast and reliable delivery partners. You can choose your preferred shipping method on the Order Information page during the checkout process.
Total Delivery Time = Processing Time + Shipping Time
Processing Time: Before we ship your order, we have to prepare your products, perform strict quality-control tests and package items carefully.
● Expedited Shipping: 3-7 business days
● Standard Shipping: 6-8 business days
● Flat Rate Shipping: 10-30 business days
Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 30 days of receiving your order. Our Customer Service staff will arrange it for you after the confirmation.
Products (excluding Made-To-Order, disposable, lingerie items, and Clearance items) with no quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees incurred.
Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused and with original tags and packaging.
by shbea Nov-21/2015 13:37:51
4 nicenice!! love how soft they are and very comfy to wear. i love them but they are a little snugged but they fit great.
by Angela Jan-14/2015 20:52:05
5 favorite boots everIm in love finally found boots that are sexy AND extremely comfortable
by SarahReay Nov-23/2014 13:44:10
5 These boots are so comfyI bought these boots for a halloween costume but they didn't come in time, I got them in the mail 2 weeks ago and they are so comfy and I wear them with all of my jeans. I love them! They make me taller than my boyfriend. I would recommend getting them for wearing around anywhere, though i am still getting used to them, they are really stylish and are a good price for a pair of boots. I will most definitely be buying from DressLily again in the future, but I will get the tracking code next time if it's a pair of boots!!! Ladies, enjoy these boots cause they are amazing and I live in the Canadian Rockies and I am able to walk through snow.
By Briana Mar-08/2016 04:03:22Q: Hi! I was wondering if you will have these shoes in a size 9.5 or a 10? I would really love to have these!A:
Our women's shoes sizes only go up to US size 8 at this time.
Thanks for your understanding.
By Tracie Dec-08/2015 01:12:32Q: I would love to have this in a size 7, please let me know if you will get anymore in. ThanksA: Hi Tracie. We regret to inform you that this item in size 7 is no longer being sold. We sell tens of thousands of other products, so if you are interested in any of our other products. Please feel free to take advantage of our wholesale pricing.
By Karen Nov-25/2014 06:11:37Q: Hello! I am wondering if this this item will have more stock available in a size 38 later? Thanks!A: Hi Karen. We just have the item like website shows, we will perfect ourselvers in the future. Thanks for your support. Have a nice time.
By Suzana Nov-03/2014 02:11:11Q: I would like to know: what is the tube width? My legs are muscular and would be better to know if these will fit my legs before ordering them. Thanks!A: Many thanks for your recent inquiry. There is no exact measurement for this item. http://des.dresslily.com/uploads/201301/heditor/201301160943032929.jpg http://des.dresslily.com/uploads/201301/heditor/201301160943002787.jpg Hope these pictures can help you.
By Leah Apr-03/2014 06:04:13Q: Hi, when will you have this style in size 36, deep brown please? ThanksA: Many thanks for your recent inquiry. We regret to inform you that this it is no longer being sold. We sell tens of thousands of other products, so if you are interested in any of our other products. Please feel free to take advantage of our wholesale pricing.