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We ship to over 200 countries worldwide through fast and reliable delivery partners. You can choose your preferred shipping method on the Order Information page during the checkout process.
Total Delivery Time = Processing Time + Shipping Time
Processing Time: Before we ship your order, we have to prepare your products, perform strict quality-control tests and package items carefully.
● Expedited Shipping: 3-7 business days
● Standard Shipping: 6-8 business days
● Flat Rate Shipping: 10-30 business days
Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 30 days of receiving your order. Our Customer Service staff will arrange it for you after the confirmation.
Products (excluding Made-To-Order, disposable, lingerie items, and Clearance items) with no quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees incurred.
Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused and with original tags and packaging.
By zee Nov-14/2014 09:11:37Q: hi there, please tell flat shipping rates means there will no other shipping and tax charges you will apply another country. like i am from Pakistan if i order something i will only pay item price or i have to pay shipping charges on flat rate shipping as well. if so then tell me how much on 10 to 20 items? awaiting your reply.A: Hi zee. Tax is outside of our control, so we do not impose any sales tax. The tax is entirely dependent on the regulations and policies of your local customs; naturally these differ between countries. Please refer to the following links for more information: The link is http://www.dresslily.com/m-article-id-58.htm
By Irina Sep-05/2013 07:09:36Q: When is this item going to be back in stock?A: Dear Irina, Many thanks for your recent inquiry. We regret to inform you that this item is not in stock at the present time. Once the item is back in stock, we will remove the out of stock sign. We sell tens of thousands of other products, so if you are interested in any of our other products, please feel free to take advantage of our wholesale pricing. Warmest Regards, Seven