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We ship to over 200 countries worldwide through fast and reliable delivery partners. You can choose your preferred shipping method on the Order Information page during the checkout process.
Total Delivery Time = Processing Time + Shipping Time
Processing Time: Before we ship your order, we have to prepare your products, perform strict quality-control tests and package items carefully.
● Expedited Shipping: 3-7 business days
● Standard Shipping: 6-8 business days
● Flat Rate Shipping: 10-20 business days
Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. Our Customer Service staff will arrange it for you after the confirmation.
Products (excluding Made-To-Order, disposable, lingerie items, and Clearance items) with no quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees incurred.
Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused and with original tags and packaging.
by Tia May-12/2015 03:05:39
5 Nurse5 star plus... the wool is just so soft and looks as nice on me as it does in the photo.
by Bridget Jan-15/2015 01:28:02
4 LoveGreat sweater! Ivory color in person! So many compliments the first time that I wore it! Very soft and comfortable! A great buy!
by Lindsey Nov-19/2014 08:57:40
5 Comfy Cozy!I just got this sweater in the mail and OMG it's amazing. So soft and comfortable. The picture doesn't do it justice. It's great. More of a cream color than white, but still so so cute and cozy! I want to make a pillow case out of the material, it's that awesome.
By Aida Dec-10/2014 08:12:27Q: Hello! I want to know whether in the last picture the color of the Sweater is white or creamy?A: Hi Aida. It is white.
By emmyloma Oct-05/2013 07:10:48Q: hwo i pay the priceA: You can shop safely and securely with any of the following convenient methods and in us dollars. We do not accept Cash on Delivery. 1. PayPal: this is the online payment method that most of our customers choose 2. Pay by credit card via PayPal.(less than 400usd) 3. Pay by credit card directly: Pay On-line by Credit Card, we accept Visa, MasterCard and more secure payments. If the total amount less than 100usd, we do not accept payment following payment methods. 1. Wired Transfer: we accept secure bank transfer for very large orders. 2. Western Union: all of our customers can enjoy a 5% discount for using Western Union.